Our Frequently Asked Questions

If you have any questions that we haven’t been able to answer we would love to hear from you!

General Information

Anvir Safaris operates throughout East Africa, focusing on Kenya and Tanzania. Highlights include Kenya’s Maasai Mara, Amboseli, and Nairobi National Park, as well as Tanzania’s Serengeti and Ngorongoro Crater.

We specialize in intimate, value-for-money safari experiences, led by knowledgeable guides who prioritize guest satisfaction, safety, and environmental respect. Our itineraries blend adventure with personalized attention, allowing guests to authentically connect with East Africa’s landscapes and wildlife.

Yes, we offer both ready-made and customizable packages. While all itineraries include essential safari activities, clients can request additional excursions, cultural experiences, or extended stays in specific areas.

Our packages typically include accommodation, guided game drives, meals, park entrance fees, and airport transfers. Additional requests like private vehicles, special dietary needs, or extra excursions can be arranged upon request.

Booking and Payment

Bookings can be made directly through our website or by contacting our customer support team. A confirmation quote will be shared via email to confirm your dates. Once availability is confirmed for your safari of choice, you will receive a payment link to complete your booking. We recommend booking early due to high demand during peak seasons.

We accept various payment methods, including credit cards and bank transfers. A deposit is required to confirm your booking, with final payment due 60 days before departure.

Yes, we offer both ready-made and customizable packages. While all itineraries include essential safari activities, clients can request additional excursions, cultural experiences, or extended stays in specific areas.

Our packages typically include accommodation, guided game drives, meals, park entrance fees, and airport transfers. Additional requests like private vehicles, special dietary needs, or extra excursions can be arranged upon request.

Cancellation and Rescheduling

Cancellations or changes must be requested in advance. Rescheduling may be subject to availability, and any costs associated with new arrangements or cancellation fees will apply as per provider policies.

Refunds are based on the terms of the hotels and services booked, with applicable charges deducted. We advise clients to review their travel insurance options to cover potential cancellations.

Yes, modifications can be made up to 60 days before travel, though clients are responsible for any additional costs incurred. A revised quote will be presented before proceeding with the changes. We do our best to maintain the itinerary program, but in cases of bad weather or unavoidable circumstances, Anvir Safaris reserves the right to modify the itinerary to ensure you have a fulfilling experience.

Health, Safety, and Insurance

Safaris involve a lot of outdoor activities. Guests with respiratory issues, heart conditions, disabilities, or who are pregnant should inform us prior to travel for possible adjustments.

We strongly encourage all guests to obtain medical travel insurance. We can also provide optional medical assistance and evacuation coverage for emergencies upon request.

Our guides are trained in first aid and familiar with local conditions to ensure a safe experience. We have protocols for responding to emergencies in collaboration with local medical facilities. Please consult your doctor regarding any pre-existing conditions before your travel to Africa.

Safari Experience

Animal sightings vary as we operate in natural habitats. Our guides optimize game drive routes based on recent sightings, but specific encounters cannot be guaranteed.

Yes, each group has a dedicated, experienced guide to provide insights, ensure safety, and offer support throughout the safari.

Safaris are family-friendly, but some itineraries have age restrictions for safety reasons. We offer options tailored for families with children aged 8 and above.

Absolutely. Your Destination Expert will guide you through your visa options prior to travel and provide the supporting documents needed for the airport. If necessary, we can also connect you with a trusted third-party visa service to help with challenging or time-consuming entry restrictions.

Yes, our dedicated air team can assist with booking your flights. Once your itinerary is finalized, your Destination Expert will coordinate with our air team to ensure we pair you with the right airlines and routes.

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Customize your safari experience.

We create personalized trips based on your preferences, this means no two trips are the same. Every detail of your journey is tailored to you for an unforgettable adventure.

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